1xbet deposit Privacy Policy

1 Introduction and Scope

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1xbet deposit is an online entertainment and betting platform serving users in Bangladesh. This privacy policy ("Policy") explains how we process your personal information and the circumstances under which we share it with third parties.

By using our website or creating an account, you are considered to have accepted the terms of this Policy. For more details about our full terms of service, please read the Terms and Conditions page.

This policy applies to all registered members, guest users, and any person who accesses our platform. Users under 21 are not permitted to use our platform — applicable for ages 21 and above.

2 Types of Information Collected

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1xbet deposit collects various types of information. This information may be collected directly and indirectly.

2.1 Identity and Contact Information

• Full name and date of birth
• Email address and mobile number
• Current address and national ID number (when verification is required)
• Username chosen by the user

2.2 Financial and Transaction Information

• Deposit and withdrawal history
• Payment method details (partial details of bKash, Nagad, Rocket or bank accounts)
• Transaction amount, date and method

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Time spent on site, pages visited and click activity
• Cookie and session data

2.4 Gaming and Betting Activity Information

• Betting history and selected game categories
• Bonus claim records and participation in promotions
• VIP level and points information

3 Methods of Data Collection

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We collect information through the following methods:

3.1 Directly Provided Information

You provide information directly at the time of registration, when logging in, when requesting a deposit or withdrawal, and when contacting the support team.

3.2 Automatically Collected Information

While you use our platform, certain information is collected automatically through cookies, pixel tags and log files. This information is used to analyse and improve platform performance.

3.3 Information Received from Third Parties

For the purposes of identity verification, fraud prevention and ensuring financial compliance, we may receive limited information from trusted third parties.

4 Purposes of Data Use

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1xbet deposit uses your information only for specific and legitimate purposes:

• Creating and managing accounts and ensuring platform services
• Processing deposit and withdrawal transactions
• Informing you about relevant bonuses and promotions
• Verifying identity and maintaining account security
• Detecting and preventing illegal activity and fraud
• Applying responsible gaming policies
• Providing customer service and support
• Analysing and improving platform performance

Without your consent, we will not use your information for direct marketing or third-party advertising.

5 Data Sharing and Disclosure

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1xbet deposit does not sell your personal information. However, information may be shared in the following specific circumstances:

5.1 Service Providers

We work with trusted service providers for payment processing, identity verification, technical infrastructure maintenance and customer service management. These organisations process information only in accordance with our instructions and under strict confidentiality agreements.

5.2 Legal Obligations

If we receive an order or directive under applicable laws and regulations in Bangladesh, we are required to share the necessary information with the relevant authorities.

5.3 Fraud Prevention

If suspicious activity or fraudulent transactions are identified, relevant information may be shared with the necessary parties to protect our platform and other users.

5.4 Business Transfers

In the event of a business merger, acquisition or asset transfer, user information may form part of the transferred assets. In such circumstances, we will endeavour to notify users in advance.

6 Cookie Policy

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Various types of cookies are used on the 1xbet deposit website. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are necessary for the basic functionality of the platform — maintaining login sessions, managing security tokens and facilitating payment processing. If these cookies are disabled, many features of the site will not work.

6.2 Analytical Cookies

We use analytical cookies to understand which parts of the site users visit most. This helps us improve our services.

6.3 Cookie Controls

You can control or reject most cookies through your browser settings. However, disabling essential cookies may limit the functionality of the platform.

7 Data Storage and Security

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We apply industry-standard security measures to keep your information protected from unauthorised access, modification or disclosure.

7.1 Data Retention Period

Information is retained for the entire period your account is active and, after account closure, for a specific period as required by legal and business obligations. Financial transaction records may be kept for an extended period to meet legal requirements.

7.2 Response to a Data Breach

If a security breach occurs and there is a risk that your information has been affected, we will notify you as quickly as possible and take the necessary steps.

8 User Rights

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As a user of 1xbet deposit, you have the following rights over your own information:

8.1 Right to Access Information

You may request to know what information we hold about you. We will provide this information within a reasonable time.

8.2 Right to Correction

You have the right to request correction of any inaccuracies in the information we hold about you. This can be done through account settings or by contacting the support team.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, information required to meet legal obligations must be retained — in such cases complete deletion may not be possible.

8.4 Right to Object to Processing

You have the right to object to the use of your information for marketing purposes. If you notify the customer service team of this objection, we will act on it.

9 Protection of Minors

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1xbet deposit is for persons aged 21 or over only — applicable for ages 21 and above. We actively work to prevent minors from creating accounts and using the platform.

We verify age at registration, and in cases of doubt, additional identity verification documents may be requested. If we become aware that information belonging to a minor has reached us, we delete it immediately and close that account.

To read our detailed guidelines on responsible gaming, visit the Responsible Gaming Policy page.

10 Third-Party Links and Services

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Our platform works with various game providers such as Pragmatic Play, Evolution, JILI and other studios. These organisations follow their own privacy policies. We are not responsible for their data-processing practices.

When interacting with services such as bKash, Nagad or Rocket for payment processing, the privacy policies of those platforms apply.

11 Policy Changes

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1xbet deposit reserves the right to change this privacy policy at any time. For significant changes, we will endeavour to notify users by email or through a notification on the platform.

Continued use of the platform after any change will be taken as acceptance of the updated policy. We therefore recommend checking this page regularly. For answers to general questions, you can visit our FAQ section.

12 Contact and Complaints

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If you have any questions, concerns or complaints about this privacy policy, please contact us. Our data protection team is ready to assist in both Bengali and English.

We take all privacy-related requests seriously and aim to resolve them as quickly as possible.